Shipping

geowebstore.com delivers parcels worldwide via Royal Mail. All orders are processed within 3 working days. geowebstore.com will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of geowebstore.com. All shipments are accompanied with an official invoice with the exact declared value of each item in GBP. Worth of goods will be made available on the package’s insert for tax reasons on all orders. Once orders are sent, a change of delivery address will no longer be possible; please make sure to fill out a correct address when checking out.

Regarding order with available items and pre-orderable items, shipment will happen all in one order. Available merchandise will be shipped at the time pre-orderable items are available in stock and ready to ship.

AVAILABLE ITEMS

Orders made of available items, upon confirmation of their availability and payment, will be processed within 3 working days of the order’s placement.

PRE-ORDERABLE ITEMS

A pre-order is the reservation of an item that is not yet available for sale, but will be soon. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. In case the merchandise in pre-order fails in delivery, geowebstore.com will promptly inform and refund the customer. geowebstore.com will not be held responsible for a delay in shipment caused by circumstances beyond the control of geowebstore.com that cause pre-ordered products to arrive at the warehouse later than the time specified on the product’s purchase page.

SHIPMENT TRACKING

When the order will be tendered to the courrier, customers receive an email from geowebstore.com providing the tracking number related to the order. To monitor the status of your order, customers may visit Royal Mail official website http://www.royalmail.com and insert the given tracking number in the specific area “Track Your Item”.

DELIVERY TIME

geowebstore.com processes orders in United Kingdom from Monday to Friday. geowebstore.com processes orders the day after the order’s placement, or the next available working day. Orders placed from Friday to Sunday, or holiday will be processed the following business day. geowebstore.com ships all over the world via Royal Mail. geowebstore.com cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to geowebstore.com’s control.

Once shipped, arrival time of packages may vary from country to country.

Rayal Mail aims to deliver to Europe within 3-5 days and worldwide within 7-10 working days. A signature is required upon delivery for orders outside of U.K.  Royal Mail will attempt to deliver the parcel twice. If the parcel cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver), or if the customer refuses to collect the parcel, the parcel will be returned to the sender geowebstore.com in U.K. at the customer’s expense.

We do not ship to PO Boxes.